What will be the upcomming changes to Human Factors training requirements for EASA Part-145 organisations?
According to NPA 2019-05 and with the introduction of SMS, Human Factors training will be included in Safety Training.
The course syllabus for Safety Training is proposed to become*:
- General/Introduction to safety management and human factors
1.1. Need to address safety management and human factors
1.2. Statistics
1.3. Incidents
1a. Safety risk management
1a.1. Hazard identification
1a.2. Safety risk assessment
1a.3. Risk mitigation and management
1a.4. Effectiveness of safety risk management - Safety Culture/Organisational factors
2.1 Just culture
2.2 Reporting culture
2.3 Informed culture
2.4 Flexible culture/learning culture - Human error
3.1. Error models and theories
3.2. Types of errors in maintenance tasks
3.3. Violations
3.4. Implications of errors
3.5. Avoiding and managing errors
3.6. Human reliability - Human performance & limitations
4.1. Vision
4.2. Hearing
4.3. Information-processing
4.4. Attention and perception
4.5. Situational awareness
4.6. Memory
4.7. Claustrophobia and physical access
4.8. Motivation
4.9. Fitness/Health
4.10. Stress
4.11. Workload management
4.12. Fatigue and fatigue risk management
4.13. Alcohol, medication, drugs
4.14. Physical work
4.15. Repetitive tasks/complacency - Environment
5.1. Peer pressure
5.2. Stressors
5.3. Time pressure and deadlines
5.4. Workload
5.5. Shift Work
5.6. Noise and fumes
5.7. Illumination
5.8. Climate and temperature
5.9. Motion and vibration
5.10. Complex systems
5.11. Other hazards in the workplace
5.12. Lack of manpower
5.13. Distractions and interruptions - Procedures, information, tools and practices
6.1. Visual Inspection
6.2. Work logging and recording
6.3. Procedure – practice/mismatch/norms
6.4. Technical documentation – access and quality
6.5. Critical maintenance tasks and error-capturing methods (independent inspection,
reinspection, etc.) - Communication
7.1. Shift/Task handover
7.2. Dissemination of information
7.3. Cultural differences - Teamwork
8.1. Responsibility
8.2. Management, supervision and leadership
8.3. Decision-making - Professionalism and integrity
9.1. Keeping up to date; currency
9.2. Avoiding Error-provoking behaviour
9.3. Assertiveness - Organisation’s safety programme
10.1. Safety policy and objectives, just culture principles
10.2.Reporting errors and hazards, internal safety reporting scheme
10.3. Occurrence investigation process
10.4. Action to address problems
10.5. Feedback and safety promotion